ITIL® DPI Live Online

The ITIL® 4 Strategist: Direct, Plan & Improve (DPI) certification empowers professionals to guide their organizations through continuous improvement, strong governance, and effective strategic planning. This course is part of both the ITIL® 4 Managing Professional (MP) and ITIL® 4 Strategic Leader (SL) certification streams, making it one of the most valuable modules in the entire ITIL® 4 framework.Designed for IT leaders, service managers, transformation specialists, and anyone responsible for delivering change, this course teaches you how to align IT and business strategy, optimize processes, drive performance, and manage end-to-end improvement initiatives. Whether you are already in a leadership role or preparing to step into one, ITIL® DPI equips you with globally recognized skills that organizations demand.What You Will Learn (Based on PeopleCert Official Syllabus)Core DPI concepts including value, outcomes, costs, and risksEffective governance practices, compliance management, and policy-based leadershipHow to plan and manage strategic change using structured improvement methodsHow to measure service performance using KPIs and value-based metricsValue stream mapping to identify waste, optimize workflows, and accelerate service deliveryContinuous improvement models powered by feedback, data, and evidence-based decision makingEnhanced stakeholder communication, collaboration, and cross-functional alignmentOrganizational change management principles within the ITIL® frameworkPractical tools for directing, planning, and improving at team, department, and enterprise levelsWho Should Attend?This course is ideal for:IT Managers & Team LeadsService Delivery ManagersProcess Owners & Service Desk ManagersChange Managers & Transformation LeadsITIL® 4 Foundation certificate holders looking to progress into MP or SLAnyone responsible for IT performance, improvement, governance, or strategyWhy This Certification MattersGlobally recognized PeopleCert/Axelos certificationValidates your ability to direct, plan, and optimize IT servicesDemonstrates leadership readiness in modern ITSM environmentsStrengthens your profile for ITIL® 4 MP and ITIL® 4 SL pathsPassing DPI renews all your existing ITIL® 4 certifications for 3 more yearsHighly valued by employers transitioning to digital service modelsPre-requisite: Must have passed ITIL® 4 FoundationCertification: On Passing Exam you become, ITIL Strategist: Direct, Plan and Improve SKU: ITIL4DPI-L-2 Categories: ITIL® 4 DPI, 2 days live online, ITIL, ITIL®, Live Online