ITIL® Product v5 Live Online.

ITIL® Product v5: envisioning, creating, and delivering digital products that support the digital strategy of the organization and meet the needs and expectations of customers, users, and other stakeholders. the certification empowers professionals to manage digital products as integrated value streams, aligning capabilities, services, and business outcomes across the entire lifecycle. This practical guidance equips you to thrive in complex, AI-driven environments while advancing your career.Why Choose ITIL® Product v5?Industry-Recognized Certification – Demonstrate your ability to deliver, manage, and improve digital products end-to-end.Employers’ Preferred Choice – Validate your expertise in managing digital products and services, making you stand out in a competitive market.Career Growth Opportunities – Gain in-demand skills to enhance your daily work, accelerate professional growth, and qualify for global roles.Key BenefitsSuitable for professionals at any career stageFocused on digital product managementGlobally recognized credentialWhat You Will LearnDigital Product & Service Integration – Understand how products and services combine to deliver value.Value Stream Optimization – Map and improve product value streams to reduce waste and achieve measurable outcomes.Strategic Discovery & Direction – Align product roadmaps with organizational strategy using evidence-based decision-making.Human-Centered Design – Apply design thinking to create scalable, resilient, and user-focused products.Resource & Supplier Management – Make informed decisions across technology, talent, and suppliers for long-term resilience.Build & Quality Engineering – Integrate design into build activities with automation, testing, and governance.Transition & Deployment – Execute structured, risk-aware product transitions with operational readiness.Reliable Operations – Apply SRE principles, observability, and automation to ensure resilience and performance.AI-Enabled Practices – Incorporate AI-driven methods into product development and support.Skills You’ll AcquireManage digital products across their full lifecycleAlign cross-functional teams with ITIL Value System principlesUse metrics and feedback loops for evidence-based decision-makingExam EssentialsFormat: 40 multiple-choice questionsDuration: 90 minutesOpen Book: Yes*Passing Score: 70%Language: EnglishCertification RenewalValid for 3 yearsRenew by earning 60 CPD points or completing another course in the same suitePeopleCert Plus membership offers the most cost-effective renewal option with access to industry updates and resources ITIL® Product v5 Syllabus:Module 1: Digital products and services Introduction to digital products and servicesThe digital product and service lifecycle management activitiesModule 2: DiscoverKey concepts and practices of the ‘discover’ activitySteps and outputs of the ‘discover’ activitySuccess factors and metrics of the ‘discover’ activityModule 3: DesignKey concepts and practices of the ‘design’ activitySteps and outputs of the ‘design’ activitySuccess factors and metrics of the ‘design’ activityModule 4: AcquireKey concepts and practices of the ‘Acquire’ activitySteps and outputs of the ‘Acquire’ activitySuccess factors and metrics of the ‘Acquire’ activityModule 5: BuildKey concepts and practices of the ‘Build’ activitySteps and outputs of the ‘Build’ activitySuccess factors and metrics of the ‘Build’ activityModule 6: TransitionKey concepts and practices of the ‘Transition’ activitySteps and outputs of the ‘Transition’ activitySuccess factors and metrics of the ‘Transition’ activityModule 7: OperateKey concepts and practices of the ‘ Operate’ activitySteps and outputs of the ‘ Operate’ activitySuccess factors and metrics of the ‘ Operate’ activityModule 8: DeliverKey concepts and practices of the ‘ Deliver’ activitySteps and outputs of the ‘ Deliver’ activitySuccess factors and metrics of the ‘ Deliver’ activityModule 9: SupportKey concepts and practices of the ‘ Support’ activitySteps and outputs of the ‘Support’ activitySuccess factors and metrics of the ‘ Support’ activityModule 10: The ITIL Product and Service LifecycleManaging the end-to-end lifecycleITIL, AI and other frameworks Categories: ITIL®, ITIL Managing Professional, ITIL® v5 Tags: ITIL Managing Professional, ITIL Managing Professional V5, ITIL® (version 5), ITIL® Product v5, Live Online