Monitoring and Event Management

This document provides practical guidance for the Monitoring and Event Management: ITIL®4 Practice Guide. It is split into seven main sections, covering:general information about the practicethe practice’s processes and activities and their roles in the service value chainthe organizations and people involved in the practicethe information and technology supporting the practiceconsiderations for partners and suppliers for the practiceinformation on assessing and developing the capability of the practicerecommendations for succeeding in the practice. Categories: Books, ITIL ®4 MEM Tag: ITIL 4 Monitoring and event management