Featured F.A.Qs
ArtworkCan I put a logo or emblem on my apparel?
Yes, you can upload your own logo on the product page. We can also suggest logos or emblems for you. Be aware of uploading copyrighted work without authority constitutes an infringement.
ArtworkCan I replace the team name on the front with a team logo?
Yes, you can. To better help you customize your jerseys, youâd better get in touch with us at [email protected] or via online chat. Our professional service team will help you complete the entire customization process.
ArtworkSpecial Note On Blank Customization
If you choose âStitchedâ or âPrintâ when placing an order, but do not fill in any customized content (name/number/logo), the order will be changed to the âBlankâ version automatically. And you will get plain products of the corresponding color and design WITHOUT ANY CUSTOMIZED INFORMATION(No name/number/logo).
ArtworkOrder Note
If you have any customization requirements for your order, please be sure to leave us a message in the Order Note. Such as font, color, mockup, logo, etc.
Bulk Ordering ProgramCan I get a bulk order quotation?
The best way to get a quote is by visiting our Bulk Ordering Page.
Just kindly fill out the request form and our customer rep will contact you and make the quotation for you within 24 hours.
If you have a special request or any questions, you may always email us at [email protected]. You may also call us at 888-360-8899 (Mon.- Fri. 9:00am – 5:00pm EST) and we will be more than happy to help.
DiscountDo you have bulk pricing?
We certainly do! We have a  bulk ordering program . Let us know your needs and we’ll let you know how we can help.
DiscountWhere can I find shelldrunen Coupons?
Visit our Coupons page get the first hand coupons & Promotions information on shelldrunen.nl. You can also sign up for our email newsletter or follow us on social media (Twitter, Instagram, Facebook, Youtube, Pinterest, TikTok) for the latest promotion information!
General QuestionsHow can I place an order?
Firstly, after clicking the product, you are looking for, select gender, size, and fill in your name, number, and upload your logo, then click Add to Cart. Review the items in your shopping cart. Enter coupons or discount codes if you have any.
Secondly, when you are ready, click âCheckoutâ and you will be transferred to the payment page. Choose your check out method as guest or registered customer (registered customers can log in from the right page). After that, you should fill out your email and shipping address. Review your order information. You may edit your address and payment information. Select “continue to shipping” to the next page.
Thirdly, choose the ways you want to pay (Credit cards, PayPal, or Klarna). And fill out the billing address, then âpay nowâ. Do not forget to keep the order information in a secure place in case you may need to check your order status.
General QuestionsCan I buy blank jerseys (No Name/Number)?
Yes, you can. Please choose “Blank(No Name/Number)” when placing an order.
OrdersHow to track the status of my order?
The easiest way to retrieve your tracking number is to log into your account or fill out the  Track Order form  here.
We also offer the following resources for knowing the status of your order:
Order History: If you have created an account, you can check your order status by logging into your account and doing order tracking.
Order and Shipping Confirmation Emails: After placing an order you will receive an order confirmation by email, and once that order has shipped, you will receive a shipping confirmation email.
Customer Service: If you have questions regarding an order, you can reach our Customer Service team at  [email protected]. Please note that t here may be delays in response times as we review your questions and evaluate current situations. We appreciate your patience during this time.
Payment InformationWhat forms of payment do you accept?
We accept Stripe, PayPal, and Klarna.
Shipping & ProductionHow long is the delivery time?
We offer Free Standard Shipping (8-10 business days) on all orders from continental United States that includes the 48 contiguous states but not Alaska, Hawaii, Puerto Rico and the other U.S. territories.
In the meantime, we also offer Expedited DHL / FedEx / UPS Shipping service as below.
Rush DHL / FedEx / UPS Shipping (3-5 business days)
| $30.00 | Order Amount Under $69.00 |
| $40.00 | Order Amount Over $69 and under $139.00 |
| $45.00 | Order Amount Over $139.00 |
Please Note: Purchasing expedited shipping does not shorten production time, it only speeds up the shipping time.
You will receive a shipping confirmation email once your order is ready to ship.
How do I upload a logo?
Click on the ‘Choose File.’ Select the logo file from your computer and upload it.
Please note that you can only upload the following file formats: gif, jpg, jpeg, png, or vector file format like eps, ai, cdr, etc. We only accept high-quality images, minimum of 400×400 pixels. Please contact us via email if you want to put two logos or any other position.Can I put a logo or emblem on my apparel?
Yes, you can upload your own logo on the product page. We can also suggest logos or emblems for you. Be aware of uploading copyrighted work without authority constitutes an infringement.Can I replace the team name on the front with a team logo?
Yes, you can. To better help you customize your jerseys, youâd better get in touch with us at [email protected] or via online chat. Our professional service team will help you complete the entire customization process.Can I add the logo other than the sleeves, chest, and back neck?
Yes absolutely. Simply email our sales team at  [email protected]  and in the notes section, mention which logos should be assigned to which apparel and where the placement of the logos should be.Can I use another font, not the default font on your website?
Yes, you can suggest a special font for us to use on your product. The style of all lettering and numbers can be customized to your choosing.Can I get a free mockup?
If you need a mockup, please contact our customer service to get it. To make the whole process efficient and accurate, please tell us the jerseys’ exact style, color, and other details.
If you have already placed an order, tell us your order number and we will also make a mockup for you.
Please get in touch with us at [email protected] or fill in the from: Free Proofs (mock up) Form.How does logo outline work?
Typically we will add a logo outline to contrast well with your chosen product, to request a special color match, just add the note in your order or you can email us: [email protected]Could I order two different logos in one batch of jerseys or uniforms?
Yes absolutely. Simply email our sales team at [email protected] , and in the notes section, mention which logos should be assigned to which apparel and where the placement of the logos should be.Special Note On Blank Customization
If you choose âStitchedâ or âPrintâ when placing an order, but do not fill in any customized content (name/number/logo), the order will be changed to the âBlankâ version automatically. And you will get plain products of the corresponding color and design WITHOUT ANY CUSTOMIZED INFORMATION(No name/number/logo). Order Note
If you have any customization requirements for your order, please be sure to leave us a message in the Order Note. Such as font, color, mockup, logo, etc.Special reminder for the logo
We only accept high-quality images, a minimum of 400px by 400px. But for some products, such as Football Hoodies, Hockey Jerseys, and Jackets, the logo area is larger than usual, so high-resolution images are required, you need to upload a file no less than 800px by 800px. Some products require uploading a 1000px px 1000px logo. For specific logo pixel requirements, please refer to our tips.
Please note that you can only upload the following file formats: GIF, JPG, JEPG, PNG, or vector file formats like EPS, AI, CDR, etc.
Note: If the pixels of the logo you upload are lower than our requirements, our designers need to spend days helping to design and adjust the clarity to achieve the best production effect. Mockup-making time is not included in the standard time frame of your order.My logo doesn’t look how I expected – how can I fix it?
After you upload the logo, our designers will help you adjust the logo to achieve the best production effect. But if the result is not what you want, contact our customer support team and they’ll be happy to help make your logo look the way you want it. We can make your logo ideas a reality.
And of course, if your logo or design doesn’t look the way you want it for any other reason, call at 1-888-360-8899, Mon. – Fri. 9:00 am – 6:00 pm EST or email us at [email protected], or online chat.Will my custom item look exactly like the product mock-up?
The mock-up allows you to see a preview of your custom apparel as you customize it. Please note that this preview is not an exact representation and is meant only to give you a general idea of the result.
We have standard locations for decoration (e.g., left/right chest areas, back, under the back collar) that may vary slightly from what you see in your product preview.
Our production team will always work to make sure your design looks its best on the custom apparel products you order. Slight deviations between the preview we sent to you and your final product should not be considered errors.Need Future Design?
If you want to change color, add logos, or change fonts on this design. Please chat with us online. You can also call 888-360-8899 or email [email protected];Design Confidentiality & Copyright Protection
We take customer privacy seriously and strictly safeguard the designs you entrust to us. Your designs are used solely with your authorization. If you require copyright protection for your designs, please reach out to [email protected] for assistance.How is custom information positioned on jerseys?
We typically center custom text on jerseys based on the length of the content. However, for customization involving two or more words, adjustments are made according to the length of each word. To achieve a centered appearance, it’s possible that a letter may be split and sewn across two segments. Rest assured, when the jersey is buttoned up, the custom information will still appear intact and coherent. If you have specific preferences regarding the design or placement of your custom text, please contact us at the time of your order. We are more than willing to accommodate your customization requirements and adjust the positioning as needed.